Information Collection and Use; Choice and Consent
We use this information to process your registration, identify you, activate and manage your account, create your user profile, respond to your requests and inquiries and provide you with requested Services. We also use this information to communicate with you about your deliveries and account and to send you promotional information about Purple Carrot.
When you request a recipe, we collect your email address in order to provide the recipe and to send you promotional emails.
When You Contact Us
When you contact us through our Contact Us form, we collect your name and email address in order to respond to you and to send you promotional emails.
When you make a purchase on the Site, such as a subscription or Gift Card, your payment card information, order number and email address is collected by our third party payment processor in order to process your transaction. The information collected includes your payment card number, CVV and expiration month, in addition to billing information such as your name and billing address. If you purchase a subscription, our third party payment processor retains your information in order to process your regular subscription payments.
If you purchase a Gift Card, we collect your name and email address and the name and email of the person receiving the Gift Card in order to provide the Gift Card. In order to redeem a Gift Card, the gift recipient must Sign Up for an account on the Site and provide the requested Personal Information.
Refer a Friend
If you apply for a job with Purple Carrot, we will collect your first and last name, email, phone number, address, photo, resume, and cover letter, which may include other information about you, including PII. You may also apply for a job with us using your LinkedIn profile. We will collect the information you provide to us. We will also collect information about you from LinkedIn if you provide your LinkedIn profile, in accordance with LinkedIn’s policies. We use this information to assess your qualifications for open positions and to contact you if we deem necessary.
Email Addresses and Promotional Messages
We collect email addresses of users and their friends that are provided to us through the Site or Services. We use these emails to send promotional messages about Purple Carrot. You may opt out of receiving these emails by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Retention of Your Information
We will retain your information, including Personal Information, as long as you maintain an account with us or as needed to provide the Services. We will retain your information, including Personal Information, after your account is closed if we believe it is necessary to do so, such as for legal compliance purposes, to resolve disputes, enforce our agreements or otherwise operate our business.
Users who disable their web browsers’ ability to accept cookies will be able to browse the Site, but will not be able to access or take advantage of all of the features and Services on the Site. We therefore recommend you do not block or disable these cookies. To find out more about cookies, including how to see what cookies have been sent and how to manage, as well as delete them, visit www.allaboutcookies.org.
Information Sharing and Disclosure
We disclose Personal Information that we collect to third parties who provide services that you request. We disclose PII to third party vendors who help us operate the Site, such as our credit card payment processors and delivery services. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
We will disclose your information in response to valid legal process, for example, in response to a court order, a subpoena or other legal request for information, and/or to comply with applicable legal and regulatory reporting requirements. We also may disclose your information in response to a law enforcement agency's request or other request for information from the U.S. or other government entities, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or to verify or enforce compliance with the policies governing our products and/or services and with applicable laws, or as otherwise required or permitted by law or consistent with legal requirements. In addition, we may transfer your information to an entity or individual that acquires, buys, or Purple Carrots with us, or our other business units.
We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
We also use advanced analytics service providers like Mouseflow that provide session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality, so that we can learn and enhance your site experience. We do not use them to track personally identifiable information, collect information on sites visited outside of our domain, or any activity outside of your browser. If you'd like to opt-out, you can do so at https://mouseflow.com/opt-out.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Social Media Sites and Widgets
Your California Privacy Rights; California Do Not Track Disclosures
We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit CCPA Privacy Notice for California Residents.
California’s “Shine the Light” law (Civil Code sections 1798.83-1798.84) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to our affiliates and/or third parties for their direct marketing purposes. You may request this information by email at [email protected]
International Users; Transfer of Information to the U.S.
Links to Other Sites; Transactions with Third Parties
The Purple Carrot is not responsible for and will not be a party to any transactions between you and a third party provider of products, information or services. Purple Carrot does not monitor such transactions or ensure the confidentiality of your PII, including credit card information, for any third party transaction. Any separate charges or obligations you incur in your dealings with these third parties linked to Purple Carrot's Site are solely your responsibility.
Our Site is directed to individuals who are the age of majority or older in their jurisdiction. We do not knowingly collect information from children. If you believe your child has provided information to the Site please contact us using the information provided below.
Accessing Your Information